Telcordia® Customer Number Manager
Communications Identifier and Phone Number Management
Customer Number Manager Overview
Managing your numbers manually is a big job. Every time a customer cancels service, you have to update your number inventory. When you assign a new number, you have to make sure it meets government mandates and trading partner arrangements.
With Customer Number Manager, number management has never been easier. Open, scalable, and fully automated, our system helps you easily, accurately keep track of all your numbers and communication identifiers – from URLs to mobile phone numbers to IP addresses – in less time, at a lower cost.
What is Customer Number Manager?
Part of our award-winning Fulfillment suite, Customer Number Manager is an inventory system that helps you manage your customer telephone numbers, as well as other communications identifiers.
Customer Number Manager features include:
- Automated Number Selection. Ensures you always have adequate number capacity.
- Pool Threshold Monitoring. Helps you monitor number pool threshold, balance loads, and coordinate with partners and regulators.
- Web-Based Approach. Centralizes your number and communication identifier database, so you can easily assign, link, and manage inventories from anywhere.
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Want added support? Supplement Customer Number Manager with:
- Telcordia® Number Portability Gateway
Quickly exchange information with other service providers. - Telcordia® Number Portability Clearinghouse
Easily port numbers between wireline and mobile operators. - Telcordia Consulting Services
Back your numbering policies and planning with expert support.
Why Use Customer Number Manager?
Consider Customer Number Manager if you want to:
- Cut costs. Save time and money by automating your wireline and mobile number portability business flows.
- Protect yourself. Get the information you need to comply with all phone number usage, pooling, and portioning regulations.
- Increase accuracy. Easily fill complex customer requests while reducing errors, such as duplicate assignment.
- Work more efficiently. Store and manage your fixed, mobile, and VoIP numbers in a centralized inventory.
- Consolidate. Manage forecasting, usage, and number portability with one easy-to-use application.

