Frequently-Asked Questions
The following is a list of questions that our customers have been asking us. If you have gone through this list and have not seen the answer to your question, please go to our Contact Us page for further assistance.
- I'm having trouble finding or have a question about a document, standard or GR.
All of our updated documents can be found by going to our store. If the document you seek is not found in the store, you can contact the store directly.
- I wish to make a change or be removed from one of your mailing lists.
You can request changes or removals from any of our mailing lists by filling out the Mailing List Changes form.
- I'm having trouble navigating your site, can you help me?
You can navigate our site by visiting our sitemap. If you still have unanswered questions regarding our site, please send feedback to the web site administrators.
- How do I contact your Procurement & Supplier Diversity departments?
You can contact those areas by completing the following form.
- I need to contact someone about a payment or an invoice. How do I go about that?
You can make your inquiry via the Payments & Invoices form.
- Tell me about your subsidiary Granite Systems, Inc.
As of May 4, 2004 Telcordia acquired Granite Systems, Inc. Check out our Press Release for all the details.
- Where can I get information regarding area code changes and updates?
As of January 1998, Lockheed-Martin IMS has assumed responsibility for administration of the North American Numbering Plan (NANP). The NANP web site is accessible at http://www.nanpa.com.
- Where do I go to find detailed numbering information, software for updating my PBX and Databases and other NPA/NXX products?
Although we do not administer NANPA we still have Traffic Routing products that can assist you in updating your Databases. To access TRA please go to http://www.trainfo.com.